Help & Frequently Asked Questions

Seek is a UK office-space marketplace that connects companies looking for workspace directly with office operators. Clients use Seek to discover, shortlist, and arrange viewings for offices with transparent pricing and no hidden agency fees.

Click "Sign up" in the header, choose "I'm looking for office space", and verify your email. You can start searching immediately and your shortlist, enquiries, and viewings will all live in your dashboard.

Each account has one role. If you signed up as a client but represent a building, contact support and we will help you set up an operator account.

Use the search bar on the home page or the Search page in your dashboard. Type a city, postcode, or area, then refine using the filters for team size, budget, space type, and amenities. Results update live on both the list and the map.

Every search shows a list and a map side by side. Pan or zoom the map to explore neighbourhoods, click a pin to preview an office, and use the operator filter to see only buildings from a specific brand.

Only offices that have been approved by our team appear in search results and on the map. New listings, offices with missing names, or buildings with paused subscriptions are hidden until they are ready to receive enquiries.

Use the "Notify Me" button on the Search page. We will alert you whenever a new office matching your criteria is approved, so you do not need to keep refreshing.

Favourites is a quick personal "save for later" list. Shortlist is a curated set of offices you are seriously considering — it can be shared, used to schedule bulk viewings, and tracked through to a deal.

On any office card or detail page, tap the heart icon to favourite it, then move it to your shortlist from the Favourites page. From the shortlist you can request viewings or send the list to your team.

Open My Shortlist in the dashboard, click Share, and copy the link. Anyone with the link can view the offices and pricing without needing an account.

Open the shortlist card and click the remove icon, or unfavourite the office anywhere on the site. Removed offices stay searchable, just no longer pinned to your shortlist.

Notify Me lets you tell us the kind of office you want — area, size, budget — and we email you the moment a matching listing goes live. It is the easiest way to be first in the queue for new spaces.

On any office detail page that has no current availability, click "Notify me when available". You will be added to that building's waiting list and alerted as soon as a suite frees up.

You will get an in-app notification (the bell icon in the top right) and an email. Push notifications are also available if you allow them in your browser.

Instead of contacting buildings one by one, broadcast your requirements to every relevant operator at once. They reply directly with offers tailored to your brief.

Open "Let Offices Find Me!" in the sidebar, fill in the short brief (location, team size, budget, move-in date), and submit. Approved operators in your target area are notified instantly.

Yes. Open My Enquiries in the dashboard to update the brief, pause notifications, or close the request once you have what you need.

Only verified operators with offices that match your criteria. Your contact details stay private — operators message you through Seek.

A branded PDF summary of an office: pricing, available suites, amenities, transport links, photos, and area context. Useful for sharing internally with decision-makers.

Open Office Reports in the dashboard, pick an office from your shortlist or recent views, and click Generate. Reports are produced server-side and usually ready within a minute.

A Proposal is a curated package an operator sends to you. An Offer is a specific commercial proposition for a suite (price, term, incentives). A Deal is the agreement once an offer is accepted and progresses toward signing.

Open My Offers in the dashboard. Each card shows the building, suite, headline price, and the operator's message. Click through for the full breakdown and any attached documents.

On each offer card and row there is a small note icon next to the building name when a personal note is attached. Click it to read the full message.

Open the offer and use the Accept, Negotiate, or Decline buttons. Negotiating opens a thread with the operator so you can agree on terms before moving to a deal.

My Deals shows every active and historical deal with its current status — accepted, in legals, signed, or completed. You will be notified at every milestone.

Open My Shortlist, pick the offices you want to see, and click Request Viewing. You can request a single viewing or use the bulk scheduler to plan a tour across multiple buildings in one day.

The bulk viewing scheduler lets you queue up to 20 buildings, suggest preferred time windows, and we coordinate with each operator. You see the confirmed schedule in My Calendar.

Open My Viewings, find the request, and use the reschedule or cancel actions. Rescheduling is blocked while a request is still pending — wait for the operator to confirm or decline first.

Once a viewing is marked complete, you will receive a feedback link by email and an in-app prompt. Your feedback helps operators improve and refines your future recommendations.

A unified view of every confirmed viewing, pending request, and offer milestone tied to your account. Drag-to-reschedule is supported where the operator allows it.

Open Account Settings → Team and add their email. Invitees get a link to join your workspace and share favourites, shortlists, and viewings.

Account Settings → Notifications lets you toggle email, in-app, and browser push for each event type (offers, viewings, deal milestones, broadcast replies).

Account Settings → Security has options to update your password or email. Email changes require verification of the new address.

Contact support from the Help Centre and we will permanently remove your account and personal data within 30 days, in line with our privacy policy.

Visit the Partner page and submit your operator application. Once verified, our team activates your account and helps you onboard your first buildings.

An operator admin account owns the operator profile and controls billing, team access, and approvals. Team members can manage day-to-day enquiries and viewings but cannot change subscription or team settings.

Your subscription status controls which offices stay live. If a subscription is suspended, your offices are hidden from search until it is reactivated. Each office is reviewed by Seek before going live.

Open My Offices → Add Office, fill in the building details, then add suites with capacity, price, and availability. Upload photos and amenities at the same time.

Open the office, then edit any suite inline — change price, headcount, availability date, photos, or features without leaving the page. Changes save immediately.

A quick review by Seek protects clients from incomplete or inaccurate listings and keeps the search experience trustworthy. Most listings are approved within one business day.

If you set a headline price on the office it is shown as the lead price. Where no headline is set, the lowest available suite price is used so clients always see an accurate "from" figure.

Uploaded photos are automatically tagged (e.g. meeting room, kitchen, breakout) so they appear in the right place on the office page. You can override any label manually.

Open My Enquiries / Waiting List. Every relevant client broadcast is listed with their brief — team size, budget, move-in date — and a one-click reply.

When a client signs up to be notified for a building or area you cover, they appear in your Waiting List. Reply with availability and pricing to convert interest into viewings.

Nearby Clients shows companies actively searching close to your buildings, even if they have not enquired yet. The list is enabled per account and only shows clients you have not already offered a space to.

Open Viewing Requests, click the request, and use the Confirm, Reschedule, or Decline actions. The client is notified instantly by email and in-app.

After the viewing, open the request and click "Mark complete". This unlocks the client feedback form and moves the deal one step closer.

Completed viewings trigger an emailed feedback form for the client. Submitted feedback appears against the viewing record so you can act on it.

From the client's enquiry, viewing, or shortlist, click Send Offer. Pick the suite, set the price and term, add incentives, and send. The client sees it in My Offers immediately.

On the final review step before sending an offer there is a "Note to client" field. Anything you write there is shown to the client alongside the offer details.

When a client clicks Negotiate, a thread opens between you and them. You can revise pricing or terms; both sides are notified at every change until the offer is accepted or declined.

Once an offer is accepted, it appears in My Deals. Update the status as the deal progresses through legals to signed and completed; admin can also help log historical deals.

Every confirmed viewing, pending request, and offer milestone across all of your buildings, in one timeline. Filter by office or team member.

Reports are produced server-side and aggregate views, enquiries, viewings, offers, and deals into a branded PDF. Trigger one from Reports in the dashboard.

Most reports are ready within a couple of minutes. A progress timer in the UI tracks the job — if anything stalls, our system retries automatically.

Open Management → My Team and send an invite by email. New team members get access to enquiries, viewings, offers, and reports for your buildings.

Team members handle daily operations — replying to enquiries, scheduling viewings, sending offers, and updating deals. Only the operator admin can change subscription, billing, or remove team members.

Open Management → My Team, find the user, and click Remove. Their access is revoked immediately.

Management → Settings holds your operator profile, logo, contact details, and brand colours used across reports and shared shortlists.

Account Settings → Notifications toggles email, in-app, and browser push per event (new enquiry, viewing request, offer response, deal milestone).

Suspended subscriptions hide all of your offices from search and pause new client enquiries. Past deals and historical data remain available; reactivate the subscription to restore live listings.